On communicationVerbal communicationI started to dig among my tools, and remembered some different techniques on communication. One of them was interestingly Non-Violent Communication, NVC – pure ahimsa!!!
Now I have learned that it has a great spiritual component and is well known within spiritual circles. (
http://www.cnvc.org/nvc.htm) It was a long time since I was engaged in it, but it has now been revived to me. I probably still suck at it, but I do my best to work with it. The basic idea is this method creates understanding instead of stirring emotions, thus gives very little incentive to get back at someone.
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1. State what you observe - pure facts are allowed without adjectives
2. Tell about your own reaction to it.
3. Tell about your need.
4. Ask if the person wants to help you with that, and if so, ask if he/she would kindly... whatever.
Example: There is a "doing-the-dishes schedule" in the family, but dishes are all around in a mess. Mum gets angry! But she says:
1. I see a lot of dishes around here.
2. I get very frustrated and scared when I see this. I start thinking "What if someone comes and sees this!"
3. I need to have it tidy around me to feel safe and cool.
4. Would you like to talk with me for a moment about doing the dishes?
5. Could you help me by doing the dishes according to the schedule or do you have any other good thought on what could be done?
Noone is ever to blame for not doing the dishes. There is no past involved. Only NOW and future solutions. There are many pitfalls, though in using this method, and it takes a great deal of practice! For example, emotions that require another to have done or thought something to you is not to be used - I feel humiliated, put down, treated with no respect... That implies that the other person actually did something wrong, sending the guilt message, fueling fight.
I am not very consequent in using this myself, but when I use it, it is always super effective! NVC can be applied everywhere aggression pops up. The paradoxical truth is that, no matter how unjust, rude or totally idiotic a person or situation might be... it solves when you use NVC!!!! It is a real Gandhi-method, and it has proven to work! However, you must be prepared to not WIN!
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Most people spend all their energy on personal importance, on defending the picture they have of themselves and on defending their opinions. They put a lot of energy on trying to be right and to see to that others are wrong. This nonsense behaviour is funny when you look at it from the outside, but becomes a great drama when you are in the middle of it. The drama drain us of energy. If we keep what we believe in, and keep all our deals [with our false beliefs], we will have no energy left. /Don Miguel Ruiz
TA - Transactional Analysis is another famous technique. It is based on a system where communication is thought to be different depending on which role you have at the moment:
-The parent, judging, criticizing or being supportive and empathic - disregarded of 'colour', it gives the other person a feeling of being smaller than s/he really is.
- The child, emotional and direct - can be liberating but often not functional.
- The adult, the objective role, rational, solution seeking and responsible – might sound like the "best role", but life would be terribly boring if we took that role constantly.
We always switch quickly between these roles. The idea of the method is to become more aware of these roles, which gives us a greater possibility to choose which one is best for the moment. When someone is using the parent role towards you giving you a rebuke, you can refuse to get into a child role (martyr, anger), refuse to get lured into an answer from the same judging parent role ("well, you did this and that yourself"), but instead state the facts and try to get into an adult-adult conversation, or at least keep yourself in the adult role, independent of the other's role.
Written communicationWhen we speak,we have the great benefits of being able to use our body language, which is often the major sender system we have: gesture, posture, clothes, tone, pitch, tempo, mimics etc. Some say 80% of our communication is non-verbal. It becomes a bit more difficult just using phone. What happens when we write? We are handicapped. On the web the smilies are an attempt to make up for the loss of mimics, but it is a poor substitute.
I guess we all have experiences of that. I can go totally neurotic when I lose feeling for the tone in a post - there is so much space left for interpretations, projections and fantasies!
My experience is accordingly, that misunderstandings are common when communicating on the internet (mail, forum, chat), causing unnecessary drama. I try to always write as clear as possible, but still - I upset people sometimes, I forget myself, I get sucked into a discussion and start to spread poison in my unconscious state.
Changing habitsOne of the most difficult habits I struggle with is my easy slip into a "debating style" in both speech and written language. I become a politician, using every semantic trick I can, using every argumentation technique I have learned in my rhetoric class. I twist and turn others' argument in order to make them look foolish, I go for a personal attack when I don't have any objective arguments left (start to question the other's authority, amount of knowledge and experience, age or other personal characteristics. Yes, I blush admitting it, but it's true.
). The 2000 year old school of rhetoric teach excellent ways to put others down. Very not-yogic in my opinion and very far from the wisdom of Katie, Ruiz and others. But I have never thought about that before! On the contrary, I thought is was elegant ways to fight intellectually.
What woke me up was my present job; we have a norm culture there that is strictly ideological: equality and respect on all levels are custom. If you break the norm you are told at once! I feel so privileged to work there. I have been forced to self-inquiry, practice a dialogue style instead of a debate style. The work method we use is problem solving focused and negativity, dwelling in the past etc is non-existent. In a dialogue the aim is to do a mutual journey toward greater understanding, taking turns to listen and share. I learn that communicating with that aim is so much more rewarding.
Tolle's suggestion on changing is to just be aware and let the silence burn the blockages. Yogani is also fond of that solution, writing in this section of forum:
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Again, in AYP we rely primarily on the rise of inner silence and the natural purifying tendencies contained within it to inspire our conduct and personal habits to higher expression. This is why in AYP you do not find many rules of "do's and don'ts." Paths that focus heavily on yamas and niyamas tend to be filled with rules and regulations -- highly regimented. And initiations into additional yoga practices (like those we discuss openly in AYP) are contingent on following the requirements of yamas and niyamas to the satisfaction of the guru. This works for some people, but not for most.
Further, I found a very informative thread in forum on this topic:
http://www.aypsite.com/plus-forum/index.php?topic=608I don't see the need to satisfy any other guru but my guru within
with my work on yamas and niyamas regarding communication style. Perhaps it is my practices that have worked really well, since I have been so inspired to improve my conduct on communication.
But I still have a loooooooooong way to go!
. I must say this forum is filled with so many kind, clear and well-written posts it's like a well to drink fresh water from! I enjoy being here and reading your posts. I see you as my teachers (for example, Christi alerted me on an upsetting post I had written just the other week, and I am so grateful! Thank you, Christi!). I truly hope and wish that you all will continue to help me improve in this area. By pointing out my slips and/or by reacting emotionally showing me I was not loving and true in my speech. Preferably, I’d like all such help being sent to me in private (email if you click on my nick). I find it not very functional to fill the forum with such matters - I'd like to have the threads clean of personal stuff like that (pure practical forum hygiene). In private mails I would just love to get feed-back on my blind spots!
Thank you for reading this essay!
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"The pen is mightier than the sword." /Edward Bulwer-Lytton